UPDATE on teleworking in delegations – adapting work practice to a new reality

Generation 2004 wish to update you on teleworking in EU Delegations.

In January 2018, the European External Action Service (EEAS) started a teleworking pilot project in four Delegations. This was possible also thanks to the proactive role of Generation 2004 members who worked closely with the EEAS and the Commission (‘COM’) on this file. By the end of 2019, the number of Delegations covered by teleworking increased from 4 to 24 (out of 143 Delegations and offices). In the pilot phase, colleagues had the opportunity to apply for occasional teleworking, subject to the approval of their hierarchy. Some Delegations have excluded local agents (LA) assistants and secretaries which is an issue of concern to be addressed.

With the outbreak of the health crisis in March 2020, telework was rolled out to all Delegations and since then it has been implemented with positive results. With the improvement of the health situation, Delegations are gradually increasing staff presence in the office. A new EEAS decision on teleworking for Delegations is being drafted and will be submitted to the social dialogue soon. Pending the adoption of the decision on teleworking the EEAS has recently announced that at least 1 day of teleworking per week must be authorised.

Generation 2004 has request that the EEAS consider the following elements to be included in the upcoming teleworking decision for Delegations:

  • access to teleworking for all staff categories, including local agents
  • include both occasional and structured teleworking as it is the case in HQ
  • teleworking from abroad (including non-EU Member States) for expatriate staff
  • teleworking away from place of work for local agents

If you have any comments or questions, or you wish to share your experience with teleworking (or not being allowed to), please do contact us or add a comment below!

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