Standby duty sounds straightforward enough — a formal, organised service, available to respond to well-defined emergencies within a specific timeframe. But for many staff, including those in the External Action Service (EEAS), the reality is far from simple. Theoretically, within the EEAS at least, those colleagues on standby duty have access to designated Duty Phones—reliable devices meant to keep them connected during emergencies.
Continue reading Duty Calls: Navigating the Challenges of Standby Duty at EEAS