Context
The Mediation Service was initially created in 1977. It was the basis for mediation between the administration and individual staff members for more than 20 years.
In 2002, the role of the Mediation Service was reinforced by Commission Decision C(2002) 601 of 25 February 2002. The Mediation Service was empowered to issue general recommendations. In doing so, the Mediation Service was assigned a twofold task: on the one hand, to facilitate the settlement, in individual cases, of any difficulty that may arise in the context of conflicts at work or concerning the rights and obligations of staff and, on the other hand, to identify systemic or structural factors that if left unaddressed could fuel similar problems or difficulties to arise in the future and recommend possible courses of action. Continue reading Commission’s Mediation Service: is it a success story?
Most of us joined the EU institutions believing that the rules would protect us. That professional performance would matter.
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